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Terms of Sale

Terms of Sale

 

TERMS OF SALE  & CONDITIONS
The present conditions have for object to define the rights and duties which unite COLLECTIVE SOUL Sarl represented by Valérie Thevenot on one hand, and any natural or legal entity wishing to proceed to a purchase via the web site to collectivesoul.fr

Intellectual Property
COLLECTIVE SOUL is a trademark brand. This whole site is a matter of the French and international legislation on the copyright and the intellectual property. All the reproduction rights are reserved, including for the downloadable documents and the iconographic and photographic representations. The reproduction of all or part of this site on an electronic support whatever it is is formally forbidden except express authorization of the editorial director. All the quoted brands are the property of their respective holders. - article L122-4 and L122-5 of the Code of the intellectual property forbids any representation or reproduction, complete or partial, made except a use deprived. Any representation or complete or partial reproduction of this work, made by whatever process it is, without the consent of the editor or the legal successors is illicit and constitutes an imitation sanctioned by articles L335-2 and following ones of the Code of the intellectual property.

Hypertexts Links
collectivesoul.fr authorize any web site or any blog to establish a link pointing the address. Any link will intervene however subject to the current legal requirements. COLLECTIVE SOUL Sarl saves itself the possibility, at any time and without having to motivate its decision, of forbidding these links. In this case, he will inform the concerned person about it who will have two working days to end the link.

Application and opposability of general terms of sale.
The acquisition of a good through the shop collectivesoul.fr involves the whole support and without reserve by the buyer of these Terms of Sales. No particular condition possibly opposite can be formulated, except formal and written acceptance of the seller, prevail over the present Terms of Sales. Collective Soul reserve the right to modify its terms of sale at any time. In this case, the applicable conditions will be the ones current in the date of the order by the buyer. The confirmation of the order pulls acceptance of the present terms of sale and the recognition to have completed its knowledge.

Characteristics of the goods proposed on collectivesoul.fr - furniture and decoration
Within the framework of the selection proposed by " vintage " or home-made said products, of course, even if they are generally restored, and nevertheless the care brought to this catering, can have tracks of their past, what makes among others their charm and cannot be helded as defect.
These objects having a former or old manufacturing, their conception cannot have taken into account the at present current standards on the subject. Consequently, they can present a risk within the framework of a use other than that of the decoration. The buyer thus declares himself perfectly informed about this risk and the responsibility of COLLECTIVE SOUL Sarl and if its representative cannot be committed for a damage resulting from the use of the sold good not in compliance with its destination of decoration.
The delivered goods remain the property of the seller up to complete payment of their price . It is in particular forbidden to the buyer to have it to resell them or transform them, exception made by the particular case of professionals'shops, which will have to become identified beforehand with COLLECTIVE SOUL Sarl .
However the risks as indicated higher are chargeable to the buyer from the removal or the delivery.

Order of an article realized on demand
The reservation and the production of a custom-made article will have to be the object of the payment of an amount of 40 % of the total value of the good stipulated on the estimate of the product, after acceptance of said estimate, and will have to be paid in the form of check or of bank transfer in the order of COLLECTIVE SOUL Sarl.

Delivery - furniture & decoration
The delay of processing of the orders by collectivesoul.fr is in principle about 48 hours (working days) as regards the small-sized objects sent by post. Is will be sent via colissimo (usual delay of 48 hours for France, about 6 days for Europe), with recommended option or simply follow-up, which option will be chosen by the buyer during the finalization of its order.
At the shipping of the colissimo, the buyer will receive an email indicating him a number allowing to follow the routing of its shipping via www.coliposte.com service.

Regarding the bulky objects not transported by the post office, the furniture and the objects of big size or whose weight exceeds 30kg for France and 20kg for Europe, the delivery can be either carried-out by the direct handing-over of the product to the purchaser, at theshop: 93 Avenue des Tisserands, ZA Pédebert, 40150 Soorts-Hossegor, France. The maximum delay for goods carrier delivery is 3 weeks, from the date of confirmed purchase.
The shipping costs are always the responsibility of the purchaser. The goods are always transported to the danger of the purchaser as from the moment when the products left the buildings of COLLECTIVE SOUL Sarl.
The purchaser must imperatively make sure of the good state of the goods on his arrival (opening of the parcel in front of the deliveryman). For any anomaly, COLLECTIVE SOUL Sarl will have to be informed by e-mail the day of the delivery or at the latest the first working day following the reception of the goods. At the end of this period, COLLECTIVE SOUL will refuse any claim and will be released from any responsibility.
 If the conditions stated above are met, COLLECTIVE SOUL Sarl will proceed either to the exchange, or with the refunding of the defective product (subject to the founded good of the request of the purchaser).

Fashion textile and accessories delivery
The delay of processing of the orders by collectivesoul.fr is in principle about 48 hours (working days) as regards the small-sized objects sent by post. Is will be sent via colissimo (usual delay of 48 hours for France, about 6 days for Europe), with recommended option or simply follow-up, which option will be chosen by the buyer during the finalization of its order.
At the shipping of the colissimo, the buyer will receive an email indicating him a number allowing to follow the routing of its shipping via www.coliposte.com service.

Right of retractation
In accordance with the article L121-20 of the code of consumption, the purchaser nonprofessional natural person, has a right of retractation seven days as from the delivery of the order to make return of the product to the salesman for exchange or refunding without penalty, except the return shipping fees.
Any good to be refunded will have to be turned over to COLLECTIVE SOUL Sarl person limited liability company such as it was dispatched, in its state and packing of origin, without traces of stain nor of use and to comprise the whole of the product and of its accessories.
The expenses of sending and return will be then the responsibility of the purchaser (not of sending in against-refunding), only the price of the turned over product will be refunded.

Return & Exchanges - Furnitures & Decorating goods
To proceed to a return or an exchange ask a number of return authorization by e-mail via our link CONTACT ; and send back the article within a period of 14 days as from the reception of your order. We will be able to proceed to the  exchange of the article, according to stocks avaibility. The shipping back fees from the article are with the load of the purchaser. The shipping fees for the article of replacement are free but, if you reside outside France, you will have to pay the corresponding taxes. The refund of the article will be carried out via the method of payment used, under 24 hours after its assumption of responsibility. Please note that certain banking transfers can be effective under 10 days, in particular apart from France.
Any good to be refunded or exchange will have to be turned over to COLLECTIVE SOUL Sarl person limited liability company such as it was dispatched, in its state and packing of origin, without traces of stain nor of use and to comprise the whole of the product and of its accessories. Any goods used, dirtied or damaged will not be refunded or exchanged.
COLLECTIVE SOUL Sarl reserves the right, after checking of the turned over product, to refuse his assumption of responsibility for the reserves mentioned above.

Return & Exchanges - Fashion textile and accessories
You can exchange an article to choose another size, according to stocks avabilities. Please note that we propose only exchanges of size (same item and color) .
To proceed to a return or an exchange ask a number of return authorization by e-mail via our link CONTACT ; and send back the article within a period of 14 days as from the reception of your order. We will be able to proceed to the  exchange of the article, according to stocks avaibility.
The shipping back fees from the article are with the load of the purchaser. The shipping fees for the article of replacement are free but, if you reside outside France, you will have to pay the corresponding taxes. The refund of the article will be carried out via the method of payment used, under 24 hours after its assumption of responsibility. Please note that certain banking transfers can be effective under 10 days, in particular apart from France.
Any good to be refunded or exchange will have to be turned over to COLLECTIVE SOUL Sarl such as it was dispatched, in its packing of origin, without traces of stain nor of use and to comprise the whole of the product and of its accessories.
Any cloth or accessorie worn, dirtied or damaged will not be able to be exchanged or refunded; COLLECTIVE SOUL Sarl reserves the right, after checking of the returned product, to refuse his assumption of responsibility for the reserves mentioned above.

Return & Exchanges -Items on Sale or Outlet
Sale or Outlet items can not be refunded; they can be size-exchanged only if the requested size is available.
The shipping back fees from the article are with the load of the purchaser. The shipping fees for the article of replacement are free but, if you reside outside France, you will have to pay the corresponding taxes. 

Price & Terms of Payment
The price invoiced with the customer is the price indicated on the confirmation of order addressed by COLLECTIVE SOUL Sarl. The Salesman constantly reserves the right to modify his conditions of saleThe price and the conditions applicable to the order are those mentionned at the day of the validation of the order. The prices are expressed in Euros including all taxes, except transportation costs.
In the case of orders from professionals (shops), which would buy products of COLLECTIVE SOUL Sarl to resell them on their account, any order will involve a cash payment or at the latest the day of the delivery. Failing this, COLLECTIVE DRUNK PERSON reserves the right to ask for allowances equivalent to 3% of amount including all taxes of the invoice per month of delay as from the delivery date. In addition, COLLECTIVE SOUL Sarl reserves the right to refuse any order of a customer.

Personal informations
COLLECTIVE SOUL commits himself not making a commercial practice of the data which its customers may communicate other than for its own account.  When data present on the blog are personal, the users must make of it an use in conformity with the regulations in force and the recommendations of the CNIL . Any customer have a right of access, of modification, correction and suppression of the data which concerns him (art.34 law " Data processing and Libertés" n° 78-17 of January 16th, 1978). To proceed, please adress your request to : COLLECTIVE SOUL Sarl , 86 Avenue des Artisans, ZA Pédebert, 40150 Soorts-Hossegor, France.

Customer Information
The purchaser declares that the present general terms of sale respect the articles L 11-1 and L113-3 of the code of consumption in what the site and say them TERMS AND CONDITIONS inform it of the characteristics of the product, the price, the limitations of the contractual liability and of the conditions of sale. Amicable settlement of the disputes, jurisdiction ratione materiae the parts will implement, before any contentious action, a preliminary of conciliation in order to seek a friendly agreement, by one of the authorities created for this purpose in the professional sector of the salesman or by the laws or regulations in force. In the event of litigation, the French courts will be only qualified.

Owner and Editor of the Site
COLLECTIVE SOUL SARL, 93 Avenue des Tisserands, ZA Pédebert, 40150 Soorts-Hossegor
Tél : + 33 (0)616162180.
SARL au Capital de 30000€, RCS DAX 789 223 443 (2012 B 523)
N° TVA Intra-communautaire: FR57 789 223 443
Siret: FR57 789 223 443 00027
collectivesoul@orange.fr